FAQ

Good questions

Here's what you need to know before you order.

How far ahead should I order?

Add your notice period, including any longer notice for custom cakes.

Can you cater for allergies?

Explain which allergens are in your kitchen, and whether you can avoid cross-contact.

Do you offer custom cakes?

Explain what you can customize and what details customers should send.

Do you deliver?

Add your pickup location, delivery area and any delivery fees.

How do I pay?

Add your accepted payment methods and deposit rules.

Can I change or cancel my order?

Add your change, cancellation and refund rules.

How should I store my bakes?

Add storage instructions and how long your bakes stay fresh.